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1. Our Services

We offer wash & fold laundry service with in-store drop-off, and pickup and delivery on select days. Orders may be placed in person, or through our website/booking system once available. Current drop-off and pickup days/windows are posted in-store and on our site.

2. Payment

All orders must be paid prior to pickup. We accept debit and credit cards only for Wash & Fold service; cash is not accepted for this service. Final pricing is based on the actual weighed amount of your laundry at our posted per-pound rate, plus any applicable minimums.

3. How We Handle Your Laundry

We handle every load with care, but we cannot guarantee:

• Full removal of tough or set-in stains
• No wear or damage to already-fragile, delicate, or aging garments
• That colors won't bleed or fabrics won't shrink

We are not liable for damage caused by a defect, fragility, or special care requirement that was not communicated to us at drop-off.

4. If Something Is Lost or Damaged

Our liability for any lost or damaged item is limited to the amount charged for the affected load. We do not reimburse the replacement value of individual items. All concerns must be raised at the time of pickup — we're unable to accept claims once items have left our facility.

5. What We Won't Wash

Please do not include the following in your order:

• Items soiled with bodily fluids, grease, or hazardous substances
• Sharp objects, electronics, cash, or valuables
• Dry-clean-only garments or anything requiring specialty care we don't provide

6. Orders Left Unclaimed

Any completed order not picked up within 14 days may be donated. We're not responsible for items left beyond that window.

7. Text Message Updates

By placing an order, you agree to receive text updates about your order (ready for pickup, delivery status, etc.) from Sudz Coin Laundry. Standard message/data rates may apply. Reply STOP anytime to opt out.

8. Changes to These Terms

We may update these Terms from time to time. Updated terms will always be posted in-store and on our website with a new effective date. For significant changes, we'll do our best to notify active customers by text at least 30 days ahead. Continuing to use our service after an update means you accept the revised terms.

9. Pricing Changes

Our per-pound rate may be adjusted periodically to reflect rising costs (utilities, supplies, etc.). We'll give at least 30 days' notice by posted signage and/or text before any change takes effect. For commercial accounts, we'll give at least 60 days' notice, and any single annual increase will not exceed 10% of your current rate. Continuing to use our service after a price change takes effect means you accept the new pricing.

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Questions about these terms? Come by the office or contact us sudzlaundrygage@gmail.com/714-696-1906